Privacy policy – BELKCASE

Privacy policy

We collect information about your information to improve your experience in Belkcase.

To help us with more related content, we will collect information about your information to improve your experience in  Belkcase.

This notice is intended to inform you how we collect and protect any personal information you provide to us, and how do you control which personal information from you and how we handle this information. It specifies how we plan to use your information, we will share and your rights you have to use your information.

However, this notice applies to our personal information to us, no matter where you visit our website, buy our products in or third-party websites (such as, contact us or through social media involvement, Enter the game, or if you call us, email, write a letter or send text messages.

Which personal data do we collect?
We may collect information about your information:

Your name, age / birth date, gender and other related demographic information;
Your contact information: mailing address, including billing addresses, delivery addresses, phone numbers (including mobile numbers) and email addresses;
Information about the device you are using to browse our website, including IP addresses and device types;
Your communication and marketing preference;
Your interest, preference, feedback, competition and investigation;
Your social media handling;
Your purchase and order;
Online browsing activities on our website, including items stored in your cart;
Your location;
You communicate with our communications and communications;
Other disclosed personal data, including any data shared by a public platform (such as Instagram, YouTube, Twitter, or public Facebook page).
This list is not exhaustive, in a particular case, we may need to collect other data for the purpose specified in this notice. Some personal data is collected, such as when you set an account on our website or contact us by email or social media (such as Facebook Messenger). Other personal data is indirectly collected, such as when you browse our website or participate in online shopping activities. We may also agree to bring your details to our third part or collect your personal data from the public source. We may anonymize and summarize personal data for insights and research, but this will not identify anyone.

Child should not use our website, we will not intentionally collect data related to children.

How do we use your data?

Belkcase uses your personal data:

Provide you with goods and services;
To provide you with tailored websites;
Legal accounting requirements;
For analysis, insights and research purposes - better understand your needs and ensure that we provide the most relevant content to optimize our website to get the best user experience;
Determine and contact the game winner;
Make us manage interaction with your customer service;
Manage any account you hold here;
Verify your identity;
Used for fraud prevention, detection and related purpose;
In your consent, we believe that you may be interested in promotional offers, products, and services to contact you.
Show promotion information to you through online media when browsing the web;
We have legal rights or obligations to use or disclose your information (for example, related to public authorities, or legal disputes).
Marketing and promotion

To ensure you know the  Belkcase experience in time, we use personal data for marketing purposes, we may send you text and / or emails to update your latest offers and activities. We may also show you online media communications through external social media platforms such as Facebook and Instagram and Google.

You have the right to choose not to receive promotion information at any time:

Contact our customer support via, tell us what you want to change your marketing preference
By clicking the "Cancel Subscription" link from any email we receive.

This may not stop the service message, such as order updates.

Personalization and automation decision

If you visit our website, you may receive a personalized ad when browsing other company websites. Any ads you see are related to your browsing activities from your computer or other devices.

These ads are provided by our leading professional providers through external market, using pixels, network beacons, advertising labels, mobile identifiers, and "cookie" such as "cookie" on your computer or other devices (see our cookie policy) More information about using cookies). You can delete or disable cookies at any time - see the cookie policy for more information.

We may collect data directly from you and analyze your online browsing and purchasing behavior and your response to marketing spread. The results of this analysis are together with other demographics, allowing us to ensure we contact you to provide you with tailored products, services, activities, and offers. To do this, we use software and other technologies to automate decisions. We may do this to decide which marketing dissemination is suitable for you, and this event is based on our product and improvement of the legitimate interests of our products and services.

In addition, in order to provide a more personalized service and experience, we may review external social media platform providers about your data, such as the details of the Twitter or Facebook profile you choose, for example your name, date of birth. Some of our services allow you to log in with external social media platform providers such as Facebook. If you choose to log in with a third-party application, you will see a dialog asking us to allow us to access your personal information (such as your full name, birth dates, email addresses, and any other information) you have set to Accessible).

We aim to update your personal interested and related products and services. In order to help us do this, we handle data by analyzing and subdivision, make sure our customers like what, make sure that our news is based on their demographic, interest, purchase behavior, online web browsing activities and Correlation with previous communication interactions. We may also use your data to eliminate you outside of communications we think to you. For example, when we know that someone has opened the original email, we may exclude it from the retransmission of marketing email.

Another example of how we adjust to your communication is that we may use these data to have a similar interest in personal grouping so that we can send them a product news or promotional offer related to the common interest.

You have the right to choose to exit any automatic processing in the following ways, including analysis:

Contact our Customer Support Team through, inform us that you want to exit automation
Our website uses cookies to capture information. This includes information about people who visit our website and purchase behavior, including browsing pages, bought products and customers on our website.

Our cookie policy provides detailed information, providing this information to ensure that you fully understand the cookies we use, so that you can make wise choices on whether you accept cookies.

Shared data with third parties
Our service providers and suppliers

In order to provide you with certain services and help us better understand your preference, we work with some trustworthy third-party, including logistics and marketing service providers. We may need to share your personal information with some of our service partners. We only allow our service providers to handle your personal information after confirming their application of appropriate data protection and security control. We also add data protection and security related contractual obligations to service providers, which means they can only use your information to provide us with you and should not be used for other purposes.

To help you understand which partners share data, the following is our share of our products and services to provide and promote our products and services:

External service provider

Reasons for sharing data


Help us provide you with merchandise companies, including e-commerce platforms and payments, logistics, delivery, express delivery and return management service providers.

We have the help of external organizations to ensure that we can provide you with our products and services.

Make sure the courier knows where to send your order.

Help us tailor-made better Belkcase experience, including intelligence tools and social media platform providers, website hosting, marketing, and advertising services providers, as well as organizers, discounts and loyal plans.

We want to make sure we always know you, fully understand you and provide you with the best customer journey to make sure we can customize your experience, contact you and save your time on the platform you like to use.

Use information about your previous purchase and information stored in your cart, show you a product recommendation through social media or email, and inform you when new product is published.
You can choose to log in to our website with external website operators such as Facebook and Student Beans.
Understand the equipment you are using to browse our website to improve your shopping experience.

Fraud prevention institution.

In order to help solve fraud, we pass the fraud prevention tools operating through external companies.

Verify your details when you shop on our website.

Other third parties

We may also share your data with the following people:

Other companies in our group;
If we sell our business or assets or reorganize, reorganize or other methods, provide buyers and consultants;
Our laws and other professional consultants, including our auditors;
Credit reference institutions required by credit card;
Government agencies, regulators, law enforcement agencies, courts / courts and insurance companies, we need to do this:
Comply with our legal obligations and judicial administration;
Exercise our legal rights (eg in court cases);
Used in prevention, investigation, investigation of crime or prosecution of criminals;
In order to protect our employees and customers.
Legal basis for using data
We need to deal with our personal data to formulate legal basis.

We collect and use the customer's personal data:

Perform our contract with your contract if necessary:
To fulfill our responsibilities and exercise our rights based on contracts to customers or services;
For the pursuit of our legal interest, including:
Sales and provide goods and services to our customers;
Promote, market, and promote our products and services;
Send a promotional information (including management loyalty programs) related to your personal customers and tailored;
Determine and contact the game winner;
Understand our customers' behavior, activities, preferences and needs;
Improve existing products and services and develop new products and services;
Protect customers, employees and others and maintain their security, health and benefits;
Good governance, accounting, and management and auditing our operations and comply with our legal and regulatory obligations;
Prevention, investigation and investigation of crime, fraud or anti-social behavior and prosecute violations, including cooperation with law enforcement agencies;
Handle customer contact, query, complaints or disputes;
Protect our company, its employees and customers by adopting appropriate legal action on implementing criminal or violation of our legal obligations;
Handling any legal claim or regulatory law enforcement actions we take;
Perform our responsibilities for our customers, colleagues, shareholders and other stakeholders;
Comply with our legal obligation, including:
You exercise your right according to the data protection method
Comply with legal and regulatory requirements;
Establish or defend legal rights;
Based on your consent, direct marketing communications is sent, for example, by email or SMS.
You have the right to withdraw your consent at any time. If the consent is the only legal basis for processing, we will stop processing data after the consent.

How do we protect your data
Our control

Belkcase is committed to ensuring your personal data is safe and reliable.

Our security measures include:

data encryption;
Regular network security assessment for all service providers that may handle your personal data;
Regularly plan to ensure that we are ready to respond to network security attacks and data security events;
Daily penetration test of the system;
Protect our IT system infrastructure and our place from external attacks and unauthorized access security;
Internal policies for our employees to formulate data security rules; and
Regular training for our employees.
How long have we retain your data?
We don't reserve your data over the time required for the purpose specified in this notice. Different retention periods apply to different types of information, our data retention policies set the time we usually retain personal data and the time that these default duration may change.

In summary, it is suitable for our various laws, accounting and regulatory requirements require us to keep certain records within a specific time. With regard to your personal data, we will only keep this data in the case of legal or regulatory causes or legal organizational purposes. We keep your data time will not exceed the time you need to collect data.

International transmission of your data
In order to provide you with products and services, you can sometimes need to share your personal information outside of the European Economic Zone (EEA). This is usually happening when the service provider is outside EEA or outside of EEA. These transport are constrained by special rules under data protection.

If we transfer your personal information to the EEA, we will ensure that the transfer meets the data protection law and all personal data is safe. Our standard practice is to assess the legal and practices of destination countries and related service providers and the safety measures to take on overseas locations; or we use standard data protection terms.

Your right
You have the following rights:

Have the right to understand our handling or your personal data, this is the purpose of this notice;
Customize the right to access our personal data on your concern;
Ask us to update and correct the right of any of your outdated or incorrect personal data we hold;
Oppose any consent of your personal data and / or revoking you, and choose to exit, we may send you
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