Política de envío

🌎️ Worldwide Shipping - 100% Tracking.

Hello, after you complete the order, our warehouse will arrange the delivery. Once sent, we will send the tracking ID via email or text message. You can make inquiries through the menu bar of our website - [track your order]. We support four methods: order number, registered email, phone number, and tracking. You can also check through: https://www.17track.net/zh-cn and other express websites
🚚Standard shipping time

US/Canada: About 7-10 days [Expedited shipping can ship 3-5 days earlier]
UK: 10-15 days
Australia: 10-15 days
Other countries: 15-20 days, Africa does not support delivery for the time being, please understand
Note: COVID-19, customs policy, weather may affect the delivery speed, please understand.
💰️Free shipping
Free shipping on all orders (except expedited air)
How much do I need to pay for shipping?
Free shipping on all orders

Trajectory
Once your order arrives, you will receive an email with the tracking number and package tracking link: https://www.17track.net/en-cn. Note that it may take 1-3 business days for tracking to start showing information.

What if my package is lost in transit?

If the package appears to have been delivered but not received, please contact the carrier and let us know.
If it is determined that the package was lost due to carrier error, we will replace your order.
If a package is lost due to completion or error or inaccuracy, we cannot offer a refund or exchange - all customers are responsible for ensuring that their shipping address is correct, when the purchase is correct. If the package is returned to us, you will pay additional shipping to send the package again.

If you find that your shipping address is incorrect, or has changed since your last order, please let us know your order number address.

How many countries have you shipped to?

We ship internationally! However, please note the following:
You need to make sure that the item can be legally imported into your country.
Your package may incur additional costs, such as customs and import fees.
Your shipment will take longer to arrive as international shipments may require customs clearance. in rare cases. Delivery may take 6-8 weeks.
When will my order be shipped?


How do I change my address?

To change the unshipped reservation address, please contact customer service. Changing the address under My Account will not change the address in your booking, it will only affect future bookings.

Will I receive an order for multiple packages?

it depends:
If you buy pre-ordered and in-stock items at the same time, you will receive multiple shipments.
If you buy a book with the same pre-release date, you will receive a batch of items.

Is there a problem with your shipment?
If you have any questions about the shipping and delivery of your order, please feel free to contact us: qqq8586@gmail.com, we will be happy to help you.

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